BeesoftAI Terms and Conditions

Effective Date: June 3, 2025

Welcome to BeesoftAI! These Terms and Conditions ("Terms") govern your access to and use of the BeesoftAI platform, including its free user accounts and paid Pro accounts, and all features, functionalities, and services offered therein. By accessing or using BeesoftAI, you agree to be bound by these Terms. If you do not agree to these Terms, you may not access or use BeesoftAI.

1. Acceptance of Terms

By creating an account, accessing, or using any part of the BeesoftAI platform, you acknowledge that you have read, understood, and agree to be bound by these Terms, as well as our Privacy Policy. We may update these Terms from time to time, and we will notify you of any material changes by posting the new Terms on our website or through other reasonable means. Your continued use of BeesoftAI after such changes constitutes your acceptance of the revised Terms.

2. Eligibility

You must be at least 18 years old to use BeesoftAI. By using BeesoftAI, you represent and warrant that you meet this age requirement and have the legal capacity to enter into a binding agreement.

3. Account Registration

  • Free Account: You can create a free BeesoftAI account by providing a valid email address and creating a password. Free accounts offer limited access to certain features of the platform.
  • Pro Account: To access the full suite of BeesoftAI features, including social AI automation, custom trained AI Chatbot, AI voicebot, AI avatar, and AI content generation tools, you must subscribe to a Pro account. Pro accounts require payment of a recurring fee as described in Section 5.
  • Account Information: You agree to provide accurate, current, and complete information during the registration process and to update such information to keep it accurate, current, and complete. You are responsible for safeguarding your account password and for any activities or actions under your account. You agree to notify BeesoftAI immediately of any unauthorized use of your account.

4. Services Provided

BeesoftAI offers an all-in-one AI platform with the following key features, among others:

  • Social AI Automation: Tools for automating social media interactions, scheduling, and content posting.
  • Custom Trained AI Chatbot: Ability to train and deploy AI chatbots tailored to your specific needs and data.
  • AI Voicebot: Features for creating and deploying AI-powered voice interfaces.
  • AI Video Avatar: Tools for generating and utilizing AI Video avatars to create professional, engaging video content.
  • AI Content Generation Tools: Various tools for generating text, images, and other forms of content using AI.

Specific features and their capabilities may vary between free and Pro accounts.

5. Pro Account Subscription and Payments

  • Subscription: Pro accounts operate on a subscription basis. You will be billed in advance on a recurring, periodic basis (e.g., monthly or annually), as specified during the subscription process.
  • Pricing: Pricing for Pro accounts will be displayed on the BeesoftAI website. BeesoftAI reserves the right to change its pricing at any time, but will provide reasonable notice of such changes.
  • Payment Processing (Stripe): All payments for BeesoftAI Pro accounts and additional credits will be processed securely through Stripe, Inc. ("Stripe"), our trusted third-party payment processor. By subscribing to a Pro account or purchasing additional credits, you agree to Stripe's Services Agreement, which may be modified by Stripe from time to time (available at https://stripe.com/legal/legal-resources). You authorize BeesoftAI and Stripe to charge your chosen payment method for all applicable fees.
    • Important Security Notice regarding Stripe:
      • PCI DSS Compliance: Stripe is a certified PCI Service Provider Level 1, the most stringent level of certification available in the payments industry. This means they adhere to the highest security standards to protect your payment card data.
      • Encryption: All payment transactions are encrypted using industry-standard protocols (e.g., TLS) to ensure the secure transmission of your sensitive financial information. Your payment details are tokenized and are not stored directly on BeesoftAI's servers.
      • Fraud Prevention: Stripe employs advanced fraud detection and prevention tools to help identify and mitigate fraudulent transactions, safeguarding your payments.
      • Data Security: While BeesoftAI ensures the secure transmission of data to Stripe, BeesoftAI does not directly handle or store your complete credit card details. Stripe is responsible for the secure storage and processing of your payment information.
      • Your Responsibility: While Stripe provides robust security, it is crucial that you also maintain the security of your BeesoftAI account. This includes using strong, unique passwords and enabling multi-factor authentication if available. BeesoftAI will never ask you for your full credit card number or bank details via email or unsecured communication channels. Be cautious of phishing attempts.
  • Automatic Renewal: Unless you cancel your Pro account subscription before the end of the current subscription period, your subscription will automatically renew, and you authorize us to charge the applicable subscription fees for the next subscription period to your payment method.
  • Cancellations: You can cancel your Pro account subscription at any time through your account settings. Cancellation will take effect at the end of your current billing cycle. You will continue to have access to Pro features until the end of that cycle. No refunds will be provided for any unused portion of a subscription period upon cancellation.
  • Refunds: Except as required by law, all fees are non-refundable.
  • Additional Credits for Specific Features (Pay As You Go):
    • While Pro accounts include access to AI Voicebot and AI Video Avatar features, certain usage of these features, such as extended AI voice chat duration or additional AI Video Avatar generations beyond the included Pro account allowance, may incur additional costs.
    • These additional costs will be managed through a "Pay As You Go" credit system. You will need to purchase credits separately to continue using these features once the included credits in your Pro account are exhausted or for specific premium usage.
    • The pricing for these credits will be clearly displayed on the BeesoftAI platform.
    • You authorize BeesoftAI and Stripe to charge your chosen payment method for any credits purchased on a Pay As You Go basis. All credit purchases are final and non-refundable, unless otherwise required by law. Unused Pay As You Go credits may expire after a specified period, as indicated at the time of purchase.

6. User Responsibilities and Conduct

You agree to use BeesoftAI responsibly and in compliance with all applicable laws and regulations. You agree not to:

  • Use BeesoftAI for any illegal, harmful, or fraudulent purpose.
  • Upload, transmit, or distribute any content that is unlawful, defamatory, obscene, pornographic, invasive of privacy, hateful, or otherwise objectionable.
  • Use BeesoftAI to generate or disseminate misinformation, disinformation, or propaganda.
  • Infringe upon the intellectual property rights of others.
  • Attempt to gain unauthorized access to BeesoftAI's systems or networks.
  • Interfere with or disrupt the integrity or performance of BeesoftAI.
  • Introduce any viruses, trojan horses, worms, logic bombs, or other material that is malicious or technologically harmful.
  • Attempt to reverse engineer, decompile, or disassemble any part of BeesoftAI.
  • Use BeesoftAI to harass, abuse, or harm another person.
  • Engage in any activity that could damage, disable, overburden, or impair BeesoftAI's servers or networks.

7. Content and Data

  • User Content: You retain ownership of any data, content, or information that you upload, submit, or generate using BeesoftAI ("User Content"). You grant BeesoftAI a worldwide, non-exclusive, royalty-free license to use, reproduce, modify, adapt, publish, distribute, and display your User Content solely for the purpose of operating, improving, and providing BeesoftAI services to you.
  • AI-Generated Content: Content generated by BeesoftAI using your input is considered User Content. While BeesoftAI strives for accuracy, the output of AI tools may not always be perfect, complete, or free from errors or biases. You are solely responsible for reviewing and verifying the accuracy and appropriateness of any AI-generated content before use.
  • Data Privacy: Your use of BeesoftAI is subject to our Privacy Policy, which explains how we collect, use, and disclose your personal information and User Content.

8. Intellectual Property

  • BeesoftAI Property: All rights, title, and interest in and to BeesoftAI, including all software, technology, algorithms, documentation, and intellectual property, are and will remain the exclusive property of BeesoftAI and its licensors.
  • Trademarks: The BeesoftAI name, logo, and all related names, logos, product and service names, designs, and slogans are trademarks of BeesoftAI or its affiliates or licensors. You must not use such marks without the prior written permission of BeesoftAI.

9. Termination

  • By You: You may terminate your BeesoftAI account at any time through your account settings.
  • By BeesoftAI: BeesoftAI may terminate or suspend your account, or restrict your access to all or part of the platform, with or without cause, and with or without notice, at our sole discretion, including but not limited to, if you breach these Terms.
  • Effect of Termination: Upon termination, your right to use BeesoftAI will immediately cease. All provisions of these Terms which by their nature should survive termination shall survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity, and limitations of liability.

10. Disclaimer of Warranties

BeesoftAI is provided on an "as is" and "as available" basis, without any warranties of any kind, either express or implied. BeesoftAI disclaims all warranties, including, but not limited to, implied warranties of merchantability, fitness for a particular purpose, and non-infringement. BeesoftAI does not warrant that the platform will be uninterrupted, error-free, secure, or free from viruses or other harmful components. We make no representations or warranties regarding the accuracy, completeness, reliability, or usefulness of any content or information obtained through BeesoftAI.

11. Limitation of Liability

To the fullest extent permitted by law, in no event shall BeesoftAI, its affiliates, directors, employees, agents, suppliers, or licensors be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from (i) your access to or use of or inability to access or use BeesoftAI; (ii) any conduct or content of any third party on BeesoftAI; (iii) any content obtained from BeesoftAI; and (iv) unauthorized access, use, or alteration of your transmissions or content, whether based on warranty, contract, tort (including negligence), or any other legal theory, whether or not we have been informed of the possibility of such damage, and even if a remedy set forth herein is found to have failed of its essential purpose.

In no event shall BeesoftAI's aggregate liability for all claims relating to BeesoftAI exceed the amount you paid to BeesoftAI for the Pro account services during the twelve (12) months prior to the event giving rise to the liability, or AUD$100 if you have a free account.

12. Indemnification

You agree to indemnify, defend, and hold harmless BeesoftAI and its officers, directors, employees, agents, and affiliates from and against any and all claims, liabilities, damages, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising from your breach of these Terms, your use of BeesoftAI, or your User Content.

13. Governing Law and Dispute Resolution

These Terms shall be governed by and construed in accordance with the laws of New South Wales, Australia, without regard to its conflict of law principles.

Any dispute, controversy, or claim arising out of or in connection with these Terms, including any question regarding their existence, validity, or termination, shall be referred to and finally resolved by arbitration in Sydney, New South Wales, Australia, in accordance with the then-current Commercial Arbitration Rules of the Australian Centre for International Commercial Arbitration (ACICA). The language of the arbitration shall be English.

14. General Provisions

  • Entire Agreement: These Terms, together with the Privacy Policy, constitute the entire agreement between you and BeesoftAI regarding your use of the platform.
  • Severability: If any provision of these Terms is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary so that these Terms will otherwise remain in full force and effect and enforceable.
  • Waiver: No waiver of any term of these Terms shall be deemed a further or continuing waiver of such term or any other term, and BeesoftAI's failure to assert any right or provision under these Terms shall not constitute a waiver of such right or provision.
  • Assignment: You may not assign or transfer these Terms, by operation of law or otherwise, without BeesoftAI's prior written consent. Any attempt by you to assign or transfer these Terms, without such consent, will be null and of no effect. BeesoftAI may freely assign or transfer these Terms without restriction.
  • Headings: The headings used in these Terms are for convenience only and have no legal effect.

15. Contact Information

If you have any questions about these Terms, please contact us at:

Email: info@beesoftai.com.au

Address: Level 13 Suite 1A/465 Victoria Ave, Chatswood NSW 2067

Thank you for using BeesoftAI!